Introduction
Fivio is dedicated to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy outlines what information we collect, how we use it, and the rights you have regarding your data, in compliance with the applicable laws of the United Arab Emirates.

What Information We Collect
We may collect the following types of personal information when you interact with Fivio:

Full name

Email address

Phone number (optional)

Any details or questions you submit via our contact form or email

We do not collect payment or sensitive personal information.

How We Use Your Information
Your information is collected only for clear and legitimate purposes, including:

Responding to your inquiries and requests

Providing relevant information about mobile plans, 5G technology, and home internet options in the UAE

Improving our website content and user experience

Fulfilling legal obligations as required by UAE law

We do not sell, rent, or share your personal data with third parties, except when required by law.

Cookies and Similar Technologies
Fivio uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

Analyze website traffic and user interaction patterns

Remember your preferences and improve website functionality

You may choose to disable cookies through your browser settings. Please note that this may affect some features of the website.

Data Security
We take reasonable organizational and technical measures to protect your personal data from unauthorized access, alteration, disclosure, or loss. Access to your personal information is restricted to authorized personnel only.

Data Retention
Your personal information is retained only as long as necessary to achieve the purposes described in this policy or as required by law. After this period, data is securely deleted or anonymized.

Your Rights
As a user, you have the right to:

Request access to the personal data we hold about you

Request correction of incorrect or outdated data

Request erasure of your data (where legally permitted)

Withdraw consent for processing your personal data

To exercise your rights, please contact us using the information provided below.

Children’s Privacy
Fivio does not knowingly collect or process information from children under the age of 18. If you believe that we have inadvertently collected such data, please contact us so that we can take appropriate action.

Third-Party Links
Our website may include links to external websites. Fivio is not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before submitting any personal information.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates take effect when posted on this page. We encourage you to review this policy periodically.

Contact Information
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us:

Phone: +97126422682
Address: 72 Al Muwaij'i St - Bani Yas - Baniyas East - Abu Dhabi - United Arab Emirates
Email: [email protected]